Stop Interacting with Ghosts đŸ‘»

You are being let down by a ghost đŸ‘» Not by your manager. Or your colleague. Or your team member. Rather: you are being let down by the version of people that exists ONLY  in your head. When I was in Australia recently, everyone called us “you guys.”  Waiters, guides
 everyone. At first I found […]

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How Relationship Wisdom Fuels Your Career Progress

Relationship Wisdom: The Antidote that Transforms Relationship Friction into Career Momentum There’s a particular kind of professional exhaustion that has nothing to do with workload. It shows up as dread before certain meetings, the weight of unresolved tensions, or that persistent sense that you’re working twice as hard for half the recognition. You deliver excellent […]

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Be wary of apologizing: it can cause Relationship Friction!

You think apologizing will make it better? Think again! Just recently, a client asked me to review an email to their manager. Two phrases stood out: “I hope you won’t think me forward.” And: “I trust this email won’t anger you.” At first glance? Respectful and even empathic. In reality
 Those two sentences would damage […]

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Why conversations with Millennials hit a wall

Finally understand why your conversations with Millennials hit a wall. I often coach managers who struggle with their Gen Y / Millennial team members. This classic case of Relationship Friction seems a near-universal pain point in professional life right now. It’s exhausting for everyone. My diagnostic: my clients’s professional whys do not align with their […]

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How anger can build up your Relationship Wisdom

Harnessing your anger can help you access your Relationship Wisdom. Anger has a bad rap which I think is underserved. While there is obviously much truth to Ryan Holiday’s statement that there’s “no one stupider than an angry person”, I wish to tell you about how to use anger to combat Relationship Friction. In last […]

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