About the pain of relationship friction

The Israeli-Palestinian conflict is the epitome of Relationship Friction I hesitated to post about this: such a loaded and incredibly delicate topic. Let me make it clear: my intention with this post is NOT to make light of this war. My point is this: Relationship Friction is the root cause of conflict. It can take many forms. […]

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About managing versus coping

Employers ask you to manage. You also need to be able to cope. The difference between the two is crucial. Many of my clients face excessive workloads. Incessant demands impossible to plan for. Ever-rising business volumes without the right processes. In response, they are expected to manage. Managing is both cognitive and behavioural. It demands […]

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About team dysfunction

Is your team dysfunctional? 5 ways to tell – and what to do about it If you are the manager of a dysfunctional team, There is constant interpersonal drama instead of strategic work. Your team simply cannot deliver Your projects are delayed if not altogether failing. Paradoxically, your team members are individually gifted but their […]

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About underperformance

Why feedback conversations feel like Groundhog Day. How many times has this happened to you? You sit down with a team member whose work just isn’t meeting the mark. You want them to succeed. You might even really like them. But no matter how many times you talk… nothing changes. Now you’re living your Groundhog Day: the […]

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