About underperformance

Why feedback conversations feel like Groundhog Day. How many times has this happened to you? You sit down with a team member whose work just isn’t meeting the mark. You want them to succeed. You might even really like them. But no matter how many times you talk… nothing changes. Now you’re living your Groundhog Day: the […]

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The Top 3 Tips to Showcase your Value

The Art of “Ethical Bragging” (click below to view the video or read on if you’d prefer!) In this third and last article on feedback, let me shift my perspective from the manager’s and how to give helpful feedback to the recipient and how to receive feedback constructively as well as make sure that your […]

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The Top 3 Mistakes Managers Make When Giving Feedback

The Pitfalls of Giving Feedback (click below to view the video or read on if you’d prefer!) Mistake #1: sugar-coating negative feedback (or the ‘Oreo Cookie’ problem) In the preceding article, I mentioned the importance of setting the scene. One way to get off to a good start is by making a positive comment even […]

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8 Steps to Giving Really Constructive Feedback

A Feedback Conversation Unpacked (click below to view the video or read on if you’d prefer!) left to Christmas. At the firms I worked at, by now, the annual performance appraisal process was in full gear so in my last three articles for 2011, I will focus on giving and receiving feedback. In this first […]

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