Relationship Wisdom isn’t as difficult as you think it is. Here is a small tutorial. I recently had a milestone birthday. That day, a saleswoman from a shop I frequent emailed me a birthday greeting. She mentioned my age in a way I found clumsy. Annoyed, I sent just a curt reply. To her credit, she sensed it: […]
Read MoreWhy feedback conversations feel like Groundhog Day. How many times has this happened to you? You sit down with a team member whose work just isn’t meeting the mark. You want them to succeed. You might even really like them. But no matter how many times you talk… nothing changes. Now you’re living your Groundhog Day: the […]
Read MoreHello and welcome to this month’s neuro blog! Last month, we discussed other-awareness and landed on the notion that disagreement – about beliefs, values and behaviours – is more likely to be the norm. I advocated tolerance but also proposed that you put on a metaphorical Detective Columbo’s raincoat (no need for the cigar nor the dishevelled look) and go look for the […]
Read MoreKnowing how to Listen is Key to Gaining Influence in the Workplace (click below to view the video or read on if you’d prefer!) In this article, I thought I would discuss 3 core principles for effective listening. But first, let’s answer this: why bother listening? 1. When you listen, you learn. If you assume […]
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