Relationship Wisdom: The Antidote that Transforms Relationship Friction into Career Momentum There’s a particular kind of professional exhaustion that has nothing to do with workload. It shows up as dread before certain meetings, the weight of unresolved tensions, or that persistent sense that you’re working twice as hard for half the recognition. You deliver excellent […]
Read MoreYou think apologizing will make it better? Think again! Just recently, a client asked me to review an email to their manager. Two phrases stood out: “I hope you won’t think me forward.” And: “I trust this email won’t anger you.” At first glance? Respectful and even empathic. In reality… Those two sentences would damage […]
Read MoreFinally understand why your conversations with Millennials hit a wall. I often coach managers who struggle with their Gen Y / Millennial team members. This classic case of Relationship Friction seems a near-universal pain point in professional life right now. It’s exhausting for everyone. My diagnostic: my clients’s professional whys do not align with their […]
Read MoreGetting under Someone Else’s Skin (click below to view the video or read on if you’d prefer!) How did you find using “SWAY”©? For those readers who may have missed the article on this model of persuasion, a very brief recap: ‘S’ is for ‘Significance‘ where you investigate the interest and need of your audience – […]
Read MorePersuasion Tools (click below to view the video or read on if you’d prefer!) As promised last month, in this article on how to influence others, I’m going to show you the core elements of a persuasion strategy. I will share with you a four-step model called “SWAY”©. I have called it “SWAY”© because when you have […]
Read MoreBeing Able to Persuade Others is Key to Your Success at Work (click below to view the video or read on if you’d prefer!) Hello and welcome to the first of three posts on the topic of how to influence people. In this article, I will examine what happens when we try to influence people without […]
Read MoreKnowing how to Listen is Key to Gaining Influence in the Workplace (click below to view the video or read on if you’d prefer!) In this article, I thought I would discuss 3 core principles for effective listening. But first, let’s answer this: why bother listening? 1. When you listen, you learn. If you assume […]
Read MoreThe Art of “Ethical Bragging” (click below to view the video or read on if you’d prefer!) In this third and last article on feedback, let me shift my perspective from the manager’s and how to give helpful feedback to the recipient and how to receive feedback constructively as well as make sure that your […]
Read More
