To find the best team members, hire for values as much as technical skills

Why the perfect candidate becomes your biggest headache three months later You validated their technical abilities. You got strong references. You enthusiastically welcomed them. And yet, bringing in new talent too often feels like playing ‘Hit or Miss’. Though you’ve recruited time and again, you still can’t predict who will last. By all means, validate […]

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Be wary of apologizing: it can cause Relationship Friction!

You think apologizing will make it better? Think again! Just recently, a client asked me to review an email to their manager. Two phrases stood out: “I hope you won’t think me forward.” And: “I trust this email won’t anger you.” At first glance? Respectful and even empathic. In reality… Those two sentences would damage […]

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Career Acceleration in Times of Challenge

Interview with Rob Brown, Founder of Business Building for Bankers I am delighted to share with you the interview which I recorded with Rob Brown of Business Building for Bankers. Rob helps banking professionals increase their influence and win more business. One of the ways Rob does that is by making available to them a vast […]

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